Service Catalog

Services (19)

AV for Set Up Event/Meeting

Use this form to request audio visual and media equipment for an event or meeting.

Classroom Tech Check

Request a meeting with an IT Technician to learn about classroom technology.

Colleague - Request for New User Access

Use this form to request new user access to Colleague or to request additional access for an existing Colleague user. Supervisors, or Department Managers, are required to fill out this form on behalf of their staff.

Data/Internet Port Activation Request

Request to activate Internet port in residence halls.

Faculty Profile Request

Request help with a faculty and/or scholar profile.

General Service Request

Submit a general request to the Service Desk. Use when no other forms apply.

Hardware Token (Gael Key) Application Form

Submit an application for a hardware token (Gael Key) for Multi-Factor Authentication.

Incident

Report broken SMC technology.

IT Equipment Moves

Request a technician to disconnect, move and reconnect campus owned technology.

Lending Equipment Request

Lending equipment

Opt In to ITS Email Notifications

By submitting this you are opting in to receive ITS email notifications about security and service alerts.

Qualtrics Access Request

Request access to use the Qualtrics application.

Release Cycle Requests

Submission form for members of the Office of Marketing and Communications only.

Report Lost/Stolen Device

Provide information to report lost or stolen SMC technology.

Request for AIS

Assistance with Colleague, GaelXpress, ImageNow and Student Information Systems (SIS).

Request for AIS - Power BI

Questions or issues regarding Power BI can be submitted here.

Submit an Idea/Intake Proposal

Submit an idea for a project.

Technology Purchase Request (TPR)

Use the TPR to submit a request for purchase of technology with college funds.

Web Request

Request help with webforms and Salli access.