Popular Services

Submit a general request to the Service Desk. Use when no other forms apply.

Use the TPR to submit a request for purchase of technology with college funds.

Apply for a department or club fictitious email account.

Assistance with Colleague, GaelXpress, ImageNow and Student Information Systems (SIS).

Submit a request for VPN access.

Use this form to request new user access to Colleague or to request additional access for an existing Colleague user. Supervisors, or Department Managers, are required to fill out this form on behalf of their staff.

Request help with webforms and Salli access.

Questions or issues regarding Power BI can be submitted here.

Request additional Google Shared Drive space

Request a meeting with an IT Technician to learn about classroom technology.

Request to activate Internet port in residence halls.

Lending equipment

Report broken SMC technology.

Submission form for members of the Office of Marketing and Communications only.

Request access to use the Qualtrics application.

Request a technician to disconnect, move and reconnect campus owned technology.

Submit an idea for a project.

Use this form to request audio visual and media equipment for an event or meeting.

Submit an application for a hardware token (Gael Key) for Multi-Factor Authentication.

Request help with a faculty and/or scholar profile.

Provide information to report lost or stolen SMC technology.

Use this secure portal to upload required identification files and sensitive documents. Submissions are encrypted in transit and stored securely within our IT Service Management system, bypassing unencrypted email.