Popular Services

Submit a general request to the Service Desk. Use when no other forms apply.


Use the TPR to submit a request for purchase of technology with college funds.


Request help with webforms and Salli access.


Questions or issues regarding Power BI can be submitted here.


Submit a request for VPN access.


Assistance with Colleague, GaelXpress, ImageNow and Student Information Systems (SIS).


Request to activate Internet port in residence halls.


Request additional Google Shared Drive space


Apply for a department or club fictitious email account.


Request a meeting with an IT Technician to learn about classroom technology.


Use this form to request new user access to Colleague or to request additional access for an existing Colleague user. Supervisors, or Department Managers, are required to fill out this form on behalf of their staff.


Lending equipment


Report broken SMC technology.


Submission form for members of the Office of Marketing and Communications only.


Request a technician to disconnect, move and reconnect campus owned technology.


Use this form to request audio visual and media equipment for an event or meeting.


Request help with a faculty and/or scholar profile.


Use this secure portal to upload required identification files and sensitive documents. Submissions are encrypted in transit and stored securely within our IT Service Management system, bypassing unencrypted email.


Submit an idea for a project.


Submit an application for a hardware token (Gael Key) for Multi-Factor Authentication.


Request access to use the Qualtrics application.


Provide information to report lost or stolen SMC technology.