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FAQ: Apple TV
Now portal. Alternatively, you can call the Service Desk at (925) 631-4266 or visit the CTLS:ED Tech or Tech Bar.
Q: How do I connect to Apple TV?
For information on how to connect to Apple TV
Moodle - How to: Use Zoom video conferencing
via the web interface, in a browser tab, rather than the app; but then your instructor will not be able to put you into any breakout rooms. The same is true of Polycom or other conference phone system
Student Pictures in SMC Roster report
click the blue box to authenticate with the ID pictures server.
Roster options
Learning mode - Off shows student names, on does not.
Web report / Printable - Web report is what you will
Global Protect VPN Installation (Palo Alto Networks)
(TFA). We use Duo for two factor access. Contact the Service desk if you SMC account is not setup for TFA.
Using your web browser, go to https://vpn.stmarys-ca.edu (you may need to login via TFA to
Moodle - How to: Add and Start a Zoom Meeting in your Moodle course site
particular course.
You already have a Zoom Pro account using your SMC email address. See Zoom Web Conferencing for Faculty to get a Zoom Pro account.
★ Please also refer to Zoom: Technical
How to: Change Your Current Password
web browser and navigate to: https://www.stmarys-ca.edu/password
NOTE: You must be logged into my.stmarys-ca.edu to access this page.
3. Login with the SMC username and password.
4. Enter the
Moodle login error
Moodle from the new portal, but your account has not yet been created in Moodle. Your Moodle account will be created when you are assigned to a course, and when Moodle is synchronized with GaelXpress
How to submit a ticket for Ed Tech
1. Go to ITS portal https://stmarys-ca.teamdynamix.com/TDClient/Requests/ServiceCatalog
2. Select <General Service Request>.
3. Select <Submit a Request>.
4. Type a short
How to Access and Manage a Delegated Email Account in Gmail
account. To do so, complete the following steps:
Log into your SMC Gmail account through MySMC Portal
Click on your account photo or the circle with your first initial in it at the top right
Enabling and using the Remote Support feature in ZOOM.
SMC Portal.
Enter your ZOOM Settings and click on... the Meeting tab...
Scroll all the way down to In Meeting (Advanced)...
Turn ON the Remote Support toggle button (see pic above). You
Informer Overview (No longer in service)
** Use of Informer 4 has been discontinued as of December 2022. The SMC data reporting tool is now Power BI. **
Informer (by Entrinsik) is a web-based dashboard/reporting tool used to view
Moodle - Editors: Atto vs. TinyMCE
Relevant To: All Moodle users
Introduction
Moodle has two text editors, TinyMCE and Atto. While they are called text editors, they actually manipulate the HTML languate of the web, and so are
ProQuest Formatting for Thesis Submissions
students to submit a thesis, synthesis project, or dissertation in order to complete their degrees.“ The Library web site has some guidelines, and each department may have their own guidelines or
FAQ: Audio/Video Support
requests contact IT Services at one of the following venues.
IT Service Desk
Walk-In Support: Galileo Hall Room 111
Phone Support: (925) 631-4266
Online Help: IT Services Self-Service Portal
Adding another gmail account to your SMC email account.
Google browser, click on the three dots in the top right corner and open a New Incognito window. Sign into the SMC portal in that black window.
To formally include your personal gmail account