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Transferring your Google account (Google Takeout)

Google Takeout gives users the ability to archive and download content on core Google Applications. Takeout will then process the request and put all the files into a zip file. Takeout then

FAQ: WiDi

appointment required.  If you want to actually set up an appointment (for example, to talk with a specific person), use the IT Services self-service page, or call the Service Desk at (925) 631-4266. Q

Google Drive File Stream

install Google Drive files stream on a college-owned computer choose one of the following options: Place a request on the IT Self Service Portal to have your the software installed. You can find the

MySMC Security Questions

Overview IT Services announces an enhancement to our SMC authentication process.  In addition to providing increased account security, it will ease the process to reset your password. Users who log

Global Protect VPN Installation (Palo Alto Networks)

Virtual Private Network (VPN) Effective: February 4, 2019 Contact: Information Technology Services (ITS Introduction Saint Mary's College has a Palo Alto Networks (PAN) VPN solution that

Enabling and using the Remote Support feature in ZOOM.

feature can also be used as an alternative to IT Services' Beyond Trust or Remote Desktop applications. Sometimes connecting to a computer with these primary apps fail. ... ZOOM session hosts and (co-hosts) can request ZOOM participants to allow control of thier computer. The following procedure shows how to enable this feature. Log into ZOOM from within the

How-To Secure Your Android Device

available. (Encryption may be available in Android versions 3.0 and later.) Enable remote wipe via a third-party application. Turn off Latitude service in the Maps application for additional privacy

FAQ: Wireless Network

Services department respectfully asks that secondary, non-academic uses be restricted to use of wired networking so that primary, academic uses will not be obstructed or slowed.  Accordingly, we do not

Password Policy

1.0 General Shared accounts and passwords shall not be used. The issuance of a User password or other means of authenticated access to College systems is intended to ensure the appropriate security

FAQ: Epson Brightlink 595wi Interactive Projector

out the 2-item menu , then touch the blue PC Free icon. Q: How do I get more training and practice? You can submit a request by contacting IT Services.  Walk-In Support: Galileo Hall Room 111 Phone

FAQ: Authentication/Login

of the necessary documentation, a record will be created in the College's ERP system (known as Colleague), and IT Services can carry out the process of creation of the account. Q: I am an employee

How to Connect TV to Cable in Residence Halls

Physical connection of TV to Comcast Cable TV system Our Comcast cable TV system is a digital HDTV service that delivers cable channels using a coaxial cable. This article will describe how to

FAQ: Moodle & TurnItIn

://www.turnitin.com/self-service/system-status and known issues are posted here: https://turnitin.status.io/ (both of these open a new tab or window). I'm a faculty member. How do I create a TurnItIn assignment

Zoom Web Conferencing

Zoom is a web conferencing platform available to faculty at Saint Mary’s College. See below for more information about features, and how to access the Zoom service, or request a Pro account.  If you

Technical Requirements that should be stated in the Syllabus

most basic requirements are: A stable Internet connection. (Broadband wired or wireless 3G or 4G/LTE. If needed, consult with your Internet Service Provider to get the optimal Internet speed