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out the 2-item menu , then touch the blue PC Free icon. Q: How do I get more training and practice? You can submit a request by contacting IT Services.  Walk-In Support: Galileo Hall Room 111 Phone

IT Services/EdTech staff per request of faculty or staff. Unlike Standard sites, they are not automatically created, assigned a Teacher, or populated with students. After creation and initial Teacher

Effective May 31, 2018: IT Services will no longer be replacing or repairing broken VCRs in the classrooms. We are making this change because VHS players are no longer being manufactured, and repair

of the necessary documentation, a record will be created in the College's ERP system (known as Colleague), and IT Services can carry out the process of creation of the account. Q: I am an employee

Google Takeout gives users the ability to archive and download content on core Google Applications. Takeout will then process the request and put all the files into a zip file. Takeout then

appointment required.  If you want to actually set up an appointment (for example, to talk with a specific person), use the IT Services self-service page, or call the Service Desk at (925) 631-4266. Q

install Google Drive files stream on a college-owned computer choose one of the following options: Place a request on the IT Self Service Portal to have your the software installed. You can find the

://www.turnitin.com/self-service/system-status and known issues are posted here: https://turnitin.status.io/ (both of these open a new tab or window). I'm a faculty member. How do I create a TurnItIn assignment

Virtual Private Network (VPN) Effective: February 4, 2019 Contact: Information Technology Services (ITS Introduction Saint Mary's College has a Palo Alto Networks (PAN) VPN solution that

Overview IT Services announces an enhancement to our SMC authentication process.  In addition to providing increased account security, it will ease the process to reset your password. Users who log

available. (Encryption may be available in Android versions 3.0 and later.) Enable remote wipe via a third-party application. Turn off Latitude service in the Maps application for additional privacy

Zoom is a web conferencing platform available to faculty at Saint Mary’s College. See below for more information about features, and how to access the Zoom service, or request a Pro account.  If you

feature can also be used as an alternative to IT Services' Beyond Trust or Remote Desktop applications. Sometimes connecting to a computer with these primary apps fail. ... ZOOM session hosts and (co-hosts) can request ZOOM participants to allow control of thier computer. The following procedure shows how to enable this feature. Log into ZOOM from within the

Physical connection of TV to Comcast Cable TV system Our Comcast cable TV system is a digital HDTV service that delivers cable channels using a coaxial cable. This article will describe how to

We all want to be safe, and have a network that is fast and always available. Here are some recommendations that we in SMC IT Services hope you'll consider as ground rules beyond our ability to enforce them while you are on campus or using Internet-connected SMC resources. ... or loss of files, loss of e-mail and email system delays, confidential information disclosure, network slowdown and disruption, and attacks on other computers and networks, such as denial of service