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FAQ: Wireless Network

  1. Knowledge Base
  2. WiFi Network
Services department respectfully asks that secondary, non-academic uses be restricted to use of wired networking so that primary, academic uses will not be obstructed or slowed.  Accordingly, we do not

FAQ: WiDi

  1. Knowledge Base
  2. Educational Technology
  3. Classroom Technology
appointment required.  If you want to actually set up an appointment (for example, to talk with a specific person), use the IT Services self-service page, or call the Service Desk at (925) 631-4266. Q

FAQ: Epson Brightlink 595wi Interactive Projector

  1. Knowledge Base
  2. Educational Technology
out the 2-item menu , then touch the blue PC Free icon. Q: How do I get more training and practice? You can submit a request by contacting IT Services.  Walk-In Support: Galileo Hall Room 111 Phone

MySMC Security Questions

  1. Knowledge Base
  2. Web Page & Publishing
Overview IT Services announces an enhancement to our SMC authentication process.  In addition to providing increased account security, it will ease the process to reset your password. Users who log

FAQ: Authentication/Login

  1. Knowledge Base
  2. Faculty, Staff, and Students
  3. Passwords and Login Information
have all of the necessary documentation, a record will be created in the College's ERP system (known as Colleague), and IT Services can carry out the process of creation of the account. Q: I am an

Global Protect VPN Installation (Palo Alto Networks)

  1. Knowledge Base
  2. Applications
  3. Connecting to the Network
  4. VPN
Virtual Private Network (VPN) Effective: February 4, 2019 Contact: Information Technology Services (ITS Introduction Saint Mary's College has a Palo Alto Networks (PAN) VPN solution that

How-To Secure Your Android Device

  1. Knowledge Base
  2. Cybersecurity
  3. How-To Guides
available. (Encryption may be available in Android versions 3.0 and later.) Enable remote wipe via a third-party application. Turn off Latitude service in the Maps application for additional privacy

Password Policy

  1. Knowledge Base
  2. Cybersecurity
  3. Policy and Procedures
1.0 General Shared accounts and passwords shall not be used. The issuance of a User password or other means of authenticated access to College systems is intended to ensure the appropriate

Remote Work - Tips for a Secure Digital Workspace

  1. Knowledge Base
  2. Cybersecurity
  3. Policy and Procedures
your Saint Mary's College login credentials, contact the IT Service Desk immediately to change your password itshelp@stmarys-ca.edu or 925-631-4226. 2. Keep data private. Never request a Saint

New Student Guide to Technology at SMC

  1. Knowledge Base
  2. Faculty, Staff, and Students
  3. New Student Information
Saint Mary's College ID - Your SMC ID is the 7 digit number on your ID card. Keep your ID with you at all times to check out books, eat at Oliver Hall and use other services on campus. Saint

FAQ: Moodle & TurnItIn

  1. Knowledge Base
  2. Educational Technology
  3. Turnitin
://www.turnitin.com/self-service/system-status and known issues are posted here: https://turnitin.status.io/ (both of these open a new tab or window). I'm a faculty member. How do I create a TurnItIn assignment

Zoom Web Conferencing

  1. Knowledge Base
  2. Applications
  3. Communications
Zoom is a web conferencing platform available to faculty at Saint Mary’s College. See below for more information about features, and how to access the Zoom service, or request a Pro account.  If you

How to Connect TV to Cable in Residence Halls

  1. Knowledge Base
  2. Faculty, Staff, and Students
  3. Cable TV
Physical connection of TV to Comcast Cable TV system Our Comcast cable TV system is a digital HDTV service that delivers cable channels using a coaxial cable. This article will describe how to

How to delegate a fictitious email account in Gmail

  1. Knowledge Base
  2. Applications
  3. Google Apps
accept the request they will have access to the fictitious email account. 7. The final steps - FOR THE PERSON YOU GRANTED ACCESS TO Step A - Additional Email Account Owner must Accept Request

Technical Requirements that should be stated in the Syllabus

  1. Knowledge Base
most basic requirements are: A stable Internet connection. (Broadband wired or wireless 3G or 4G/LTE. If needed, consult with your Internet Service Provider to get the optimal Internet speed