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the next time you perform a browser-based login to a web service or application protected with Duo. If you have more than one device enrolled, like a mobile phone and a hardware token, you'll

appointment required.  If you want to actually set up an appointment (for example, to talk with a specific person), use the IT Services self-service page, or call the Service Desk at (925) 631-4266. Q

install Google Drive files stream on a college-owned computer choose one of the following options: Place a request on the IT Self Service Portal to have your the software installed. You can find the

feature can also be used as an alternative to IT Services' Beyond Trust or Remote Desktop applications. Sometimes connecting to a computer with these primary apps fail. ... ZOOM session hosts and (co-hosts) can request ZOOM participants to allow control of thier computer. The following procedure shows how to enable this feature. Log into ZOOM from within the

Overview IT Services announces an enhancement to our SMC authentication process.  In addition to providing increased account security, it will ease the process to reset your password. Users who log

Virtual Private Network (VPN) Effective: February 4, 2019 Contact: Information Technology Services (ITS Introduction Saint Mary's College has a Palo Alto Networks (PAN) VPN solution that

available. (Encryption may be available in Android versions 3.0 and later.) Enable remote wipe via a third-party application. Turn off Latitude service in the Maps application for additional privacy

Services department respectfully asks that secondary, non-academic uses be restricted to use of wired networking so that primary, academic uses will not be obstructed or slowed.  Accordingly, we do not

1.0 General Shared accounts and passwords shall not be used. The issuance of a User password or other means of authenticated access to College systems is intended to ensure the appropriate security

out the 2-item menu , then touch the blue PC Free icon. Q: How do I get more training and practice? You can submit a request by contacting IT Services.  Walk-In Support: Galileo Hall Room 111 Phone

of the necessary documentation, a record will be created in the College's ERP system (known as Colleague), and IT Services can carry out the process of creation of the account. Q: I am an employee

Physical connection of TV to Comcast Cable TV system Our Comcast cable TV system is a digital HDTV service that delivers cable channels using a coaxial cable. This article will describe how to

://www.turnitin.com/self-service/system-status and known issues are posted here: https://turnitin.status.io/ (both of these open a new tab or window). I'm a faculty member. How do I create a TurnItIn assignment

most basic requirements are: A stable Internet connection. (Broadband wired or wireless 3G or 4G/LTE. If needed, consult with your Internet Service Provider to get the optimal Internet speed

Request (TPR). Click on the ticket. Click on the Assets/Cls tab. Click +Assets/Cls. Search the asset by Serial Number or Service Tag. Click the pre-populated field type, i.e. Desktop, Laptop