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SPSS - Statistical Package for the Social Sciences
SPSS (Statistical Package for the Social Sciences) is made available upon request to faculty and students upon request. Contact the IT Service Desk to learn more.
Please note: As a college, we do
FAQ: Apple TV
Apple devices.
Q: How can I get training?
To request training with IT Services on using Apple TV, please use the Training and Consulting Request Form found here within the IT Services Service
FAQ: Center for Teaching and Learning: EdTech
or request a workshop topic?
Yes. Please contact the Service Desk at (925) 631-4266, or via email to servicedesk@stmarys-ca.edu to request a consultation appointment. Or, fill out the Training and
FAQ: Constituent Relationship Management
any case, but we will have to better understand your exclusive need. Please contact the IT Service Desk and request a consultation session with a member of the IT Services AIS team.
Campus
FAQ: Cable TV
Comcast problem? How do I get service?
Saint Mary's college has a centralized system that is fully managed by Comcast. You can notify the Saint Mary's Service Desk if there are any issues and they will
Zoom Kit - How to Use, Reserve, and Video Demonstration
ITS Help Desk- Galileo room #111
Q: How far in advance do they need to place in their request?
A: Zoom Kits are available for reservation via the ITS Self-Service Portal while supplies last
Zoom: 180-day Purge of Cloud Recordings
The entire SMC community has access to Zoom and the use is increasing. IT Services must manage the limited storage space by purging (deleting) Zoom Cloud recordings. This data storage and system
User Guide: Technology Quick Start Guide for Staff
password to gain access.
Salli - The college’s web editor for the Saint Mary’s website. Access to Salli can be gained by contacting the Service Desk.
Moodle - Learning Management System (LMS) at
Student Pictures in SMC Roster report
option. Also, users can upload cartoons or other inaccurate pictures.
IT Services made a version of another Moodle report to pull user pictures from the Business Office's server.
To display the
FAQ: Technology Purchasing
operating system or how to use included software like the Microsoft Office Suite. Some non-standard and special order items may not include some or all of the above mentioned services, and are subject
Email Lists for Staff and Faculty
communication purposes. Employees are added to these lists by request. Complete a Request form in the IT Service Portal to be added to either or both of these lists regardless of whether you are faculty or staff
Authenticating with DUO on MySMC
the next time you perform a browser-based login to a web service or application protected with Duo.
If you have more than one device enrolled, like a mobile phone and a hardware token, you'll
QuickStart for New Faculty
IT Self-Service Portal - "How Can We Help?"
Request help and view knowledge base articles at any time.
Click here to access "How Can We Help?"
Online resources availabe 24
FAQ: Wireless Network
Services department respectfully asks that secondary, non-academic uses be restricted to use of wired networking so that primary, academic uses will not be obstructed or slowed. Accordingly, we do not
Password Policy
1.0 General
Shared accounts and passwords shall not be used. The issuance of a User password or other means of authenticated access to College systems is intended to ensure the appropriate security