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Student Email Account Termination

professor stating the student needs the account to make up an incomplete. The expiration date will be the last day of the semester. Data errors in various systems If the account owner suspects

ITS Service Desk Service Level Agreement

systems affected by the issue. At this point the Service Desk analyst assigns an initial impact and urgency to calculate the priority of a service request.        Request Prioritization The

Getting started with Polycom X30/Zoom Room

Studio TC8 touch-screen controller that must be paired with and controls the Poly Studio X30 video conference system.     Instructions Locate the TC8 Controller and TV Remote Control

Zoom Kit - How to Use, Reserve, and Video Demonstration

Zoom Kits consist of a webcamera, high quality USB Microphone, and a tripod with all the cables you need to connect to your laptop. Do you need a zoom kit? IF you are having a Zoom meeting with a ... tripod and all necessary cables for laptop connection. Here are some of the most popular applications: Class Presentations and Demos with the option to record to the cloud. Classroom guests

LastPass End User FAQ's

mobile devices to help manage mobile logins. LastPass supports every major smartphone and tablet, including Android, iOS, BlackBerry, and Windows Mobile devices. More information is also available on

Moodle - How to: Setup up Proctorio for an Online Quiz

Integrity system called Proctorio.  It is intended for use during on-line tests using Moodle.   It can record a user’s screen, and use Artificial Intelligence to catch a student who’s cheating by web

User Guide: Technology Quick Start Guide for Staff

provides students, faculty, and staff with a primary point of contact for computer help and questions concerning service provided by ITS. GaelXpress - Manage budgets, receive pay and benefits information

FAQ: Requirements for Cable Television Service

All televisions on campus must contain a QAM digital tuner to receive cable channels. Older analog televisions are no longer compatible with the college's cable TV system. Most televisions today are

Web Portal Overview (My.SMC)

The Web Portal for Saint Mary's College is called "My Saint Mary’s" and is found at my.stmarys-ca.edu. A portal is, very broadly, a one page gateway that connects you to SMC services and information

FAQ: Moodle & TurnItIn

://www.turnitin.com/self-service/system-status and known issues are posted here: https://turnitin.status.io/ (both of these open a new tab or window). I'm a faculty member. How do I create a TurnItIn assignment

User Guide: TV setup

Setting up TV's on the Saint Mary's cable TV system consists of 3 steps: Physically connecting TV to coaxial cable network Confirming TV has an internal QAM tuner or supplying external QAM tuner

AIRTAME: connecting from a MacOS and Windows device.

recordings. Click on the button, Open System Preferences. A screen recording window will appear, prompting you to Open System Preferences. Click on that button… The Security and Privacy

Illegal File Sharing FAQ

Frequently Asked Question regarding illegal file sharing and DMCA notices. ... sophisticated systems that crawl the internet to detect copies of songs, movies and software, owned by their clients, that are located on individual computing devices that are on the internet. When a copyright

How To: GaelPhone Software phone

Mac or Windows software that resides on your computer. Follow the steps below to install. 1. Download GoToConnect for your operating system: Mac Windows 2. Open and run the downloaded

Moodle - How To: Create an Interactive Video Quiz

questions you want to ask. For each question, decide and record: The question you want to ask. The correct answer and the alternatives you'll provide. A brief (15-30 characters