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AIRTAME: connecting from a MacOS and Windows device.

recordings. Click on the button, Open System Preferences. A screen recording window will appear, prompting you to Open System Preferences. Click on that button… The Security and Privacy

QuickStart for New Faculty

you access to the secure "SMC WIFI" network. Access the wifi settings on your device and login to "SMC WIFI" using your username and password. You will need to accept a security certificate the first

FAQ: Wireless Network

certificate prompt displays, I see that it says it is "not trusted" or something to that effect.  Why is this? The College is using a very high level certificate for encryption/security (specifically

Zoom Web Conferencing

any iPad/iPhone app Co-annotation on shared screen Keyboard/mouse control Whiteboarding Multi-share  Security Secure Socket Layer (SSL) encryption AES 256 bits encryption Pro

ITS Service Desk Service Level Agreement

Access assistance Basic functions and troubleshooting Security Duo Security Authentication Troubleshooting Virus scanning Verbally assist

FAQ: Technology Purchasing

and/or your department. Also, for safety and security purposes, all technology bought using SMC funds must first receive approval from ITS. Q: What is a “GL Code”? A: A GL Code, short for

FAQ: General File Sharing and Passwords

General tips and tricks regarding IT Security. ... Q: How do I protect my password Never share your passwords with anyone.  You are responsible for any actions that occur under your login. Never store your password on your computer or on a