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FAQ: Technology Training
training ... Q. What technology training is available for the SMC community?
A: IT Services offers technical training for faculty, staff, and students through a variety of training options.
Q: Where can I
FAQ: Security Awareness Training
Q: How do I confirm that I have completed a module in the Security Awareness Training Program?
Log into Moodle with your account.
Click on the Security Awareness Training course.
Scroll
Zoom Kit - How to Use, Reserve, and Video Demonstration
Please note: connecting and using a zoom kit requires some minor training. Please contact the IT Service desk at 925-631-4266 for more information and training support.
Frequently Asked
Colleague Overview
Training
Colleague Training specific to your job will be provided by your department. Documentation and guidelines for data entry should also be available in your department. In cases where you have
FAQ: Audio/Video Support
detail, please contact the IT Service Desk. (See contact information above.)
Q: How can I learn to use the media/computer equipment in my classroom?
As part of our training and consultation service
FAQ: Apple TV
Apple devices.
Q: How can I get training?
To request training with IT Services on using Apple TV, please use the Training and Consulting Request Form found here within the IT Services Service
Getting Started with Zoom
Zoom web conferencing is the preferred SMC cloud solution for hosting webinars, conducting online training, and virtual meetings. If you have never used Zoom we recommend viewing their supporting
VCRs and VHS in SMC Classrooms
connection
Wirelessly via AppleTV or WiDi
Support
The EdTech Center is available for training on classroom technology, and can help identify resources, or digital content for you. Drop in the library
e-Learning Systems - FAQ
, documentation, tracking, reporting and delivery of online education courses or training programs. Moodle, aka GealLearn, is the College's current LMS.
FAQ: Center for Teaching and Learning: EdTech
or request a workshop topic?
Yes. Please contact the Service Desk at (925) 631-4266, or via email to servicedesk@stmarys-ca.edu to request a consultation appointment. Or, fill out the Training and
FAQ: Epson Brightlink 595wi Interactive Projector
out the 2-item menu , then touch the blue PC Free icon.
Q: How do I get more training and practice?
You can submit a request by contacting IT Services.
Walk-In Support: Galileo Hall Room 111
Phone
Zoom Web Conferencing
-us/articles/201362003-Zoom-Video-Communications-Technical-Support
Phone Support: 1.888.799.0125
Training
Training is available through Zoom, or by request to the Service Desk which will be
Moodle - How to: Add a Infobase: Learning Cloud Module
Relevant To: Instructors in SMC courses
Introduction
Infobase: Learning Cloud is an online video training resource now available campus wide, rather like Lynda.com. It has faculty modules such
New Faculty Information Sheet
training videos click here: https://www.stmarys.service-now.com/ess
Technology Consulting: Contact the Service Desk to be directed to CTLS:EdTech /or the Tech Bar by phone, or drop by one of our locations.
FAQ: Technology Consulting
has locations in Galileo Hall and Saint Albert Hall (Library), has staff available for walk-in consultative training and help. For faculty, the IT Services Educational Technology team has a mission to