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repair ... Q: Who do I contact when my college-owned technology equipment is in need of repair? Alternatively, you can create your own repair request by completing the form available here on the IT Services...

Any personal or private communications, data or information that a User may store on Saint Mary’s mobile computing equipment will be exposed to Saint Mary’s during routine maintenance and repair...

Effective May 31, 2018: IT Services will no longer be replacing or repairing broken VCRs in the classrooms. We are making this change because VHS players are no longer being manufactured, and...

There is a point at which the cost and inconvenience of repair on a printer exceeds the cost of a new printer. The most egregious examples are replaced annually.

We often hear about running antivirus on your computer or making sure we secure our internet accounts. However, many of us overlook the amount of sensitive information on our mobile devices. Mobile... ... Erase all data before return, repair, or recycle. Consider using a third-party app to securely erase data. Keep applications updated. Remove applications you no longer use.

Students may continue to use Office as long as they remain enrolled in classes at Saint Mary's, and employees may use the software as long as they are employed at Saint Mary's. Restrictions on use...

Changes made by ITS might have had an undesirable effect from your home Internet. You can receive help by calling the Service desk or by following the instructions found in the KB. ... In most cases, all of the LED lights on your cable modem remain stable after your device establishes a connection with your ISP.

This procedure is to cure access to a Sali page or any element accessed through the SMC portal (Canvas, GaelXpress. GaelPrint, Library app, etc) that becomes inaccessible due to expired cookies... ... In essence, this is a procedure to sugically remove a specific browser cookie to regain access to the portal page without purging all cookies as seen in the global Delete Browsing Data function.

browser to access the non-standard SMC gmail login page, the following instructions will allow you to keep both accounts open and not corrupt each other (your regular my.stmarys login cannot exist...

Always begin with the department name and remain consistent.

Your session token will remain active until one of the following things take place: The certificate expires (which happens every 2 to 3 years.

However department numbers remain the same. Well publicized numbers for a department are usually considered department numbers. For more information, contact Purchasing.

The ITS Service Desk Service Level Agreement. This article covers what services are provided by the ITS Service Desk in order to provide optimal expected service. ... IT Managers IT Managers are responsible for ensuring their IT groups remain engaged and available.