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Microsoft BitLocker Key Recovery Guide
Data on a lost or stolen computer is vulnerable to unauthorized access, either by running a software-attack tool against it or by transferring the computer’s hard disk to a different computer.... ... In order to access the Self-Service portal (https://bitlocker.stmarys-ca.edu), you will need to be on campus using the campus network OR connected via VPN.
6.1 Campus Unavailable IT Procedures - User IT Procedures
Emergency Operations Procedures - Infrastructure - Chapter 6.1 6.1 Campus Unavailable IT Procedures - User IT Procedures With modern technology electricity, and the availability of the campus is If...
Connect to SMC-Guest
campus-network ... SMC-Guest WiFi is intended to used by guests and visitors to the Campus. Access to many SMC online services may not be possible if using SMC-Guest WiFi. Click on Wifi Click on the SMC-Guest...
ITS Service Desk Service Level Agreement
The ITS Service Desk Service Level Agreement. This article covers what services are provided by the ITS Service Desk in order to provide optimal expected service. ... This support team is committed to delivering quality customer service and technical support solutions of campus technology. - VPN) Basic functions and troubleshooting Software installation and...
WPA3 connectivity work-around for Staff and Faculty with Macbooks running MacOSes below MacOS Monterey.
The work-around using the Guest WiFi is to install and connect to the campus network with VPN. Using VPN in conjuction with the Guest WIFi gives Faculty and Staff users campus network access parity... ... On campus. the work-around using the Guest WiFi is to install and connect to the campus Guest WiFi network with VPN. Once you are on the Palo Alto networks Global Protect download page, choose...
Basic Personal Computing Device Security Guidelines
We all want to be safe, and have a network that is fast and always available. Here are some recommendations that we in SMC IT Services hope you'll consider as ground rules beyond our ability to... ... Keeping the Saint Mary's community and network safe from attack and exploitation is the responsibility of all members of the Saint Mary's community, not just Information Technology Services....
SMC Software Catalog
This catalog alphabetizes SMC software, provides a brief description of each, and categorizes it under flags: HR/Payroll, IT Infrastructure, Academic, Finance, Administrative, Student Life,... ... App Armor (Administrative) A safety and security application for real-time notifications and campus safety features. Carousel (Marketing) A digital content management platform for signage and...
Wireless Network at SMC
wireless-network ... The wireless network offers mobile computer users most of the computing services available through the wired network, without the restraints of a network cable or the need for a nearby jack....
FAQ: Wireless Network
Q: Can I install my own access point in my office or on-campus residence? The installation of personally-owned access points can interfere with the intended operation of the SMC wireless network....
FAQ: Data Protection and Privacy - Best Practices
Data protection is the primary goal of the organized effort to ensure the confidentiality, integrity and availability of covered and confidential data through technical safeguards, and personal and... ... One of the most important, if not the most important, asset of the College is the information contained on campus servers, various individual computing devices, and even on paper. Do not access...
Back on campus and I can't connect to SMC-WiFI
Our WiFi security certificate gets up updated periodically and if you haven't been on campus in a few months, then you will most likely run into WiFi connectivity issues. ... Follow these steps to connect the SMC-WiFi if you are having trouble connecting: Mac OS Remove SMC-WiFi network from your Mac computer Click on the WiFi icon on the menu bar at the top Note:...
Roku Setup for XFinity on Campus
Roku setup for XFinity on Campus video streaming service Xfinity on Campus is a Comcast supplied streaming video service supplied at no charge to students who live on campus. Comcast recommends...
Remote Work - Tips for a Secure Digital Workspace
Stay secure when working away from campus. ... Use the Saint Mary's College virtual private network (VPN) to securely access Saint Mary's College data or resources that are located on Saint Mary's College’s network or cloud services. Remember,...
User unable to access GaelXpress.
There are two scenarios in which a user is prevented from accessing GaelXpress on campus; 1- If you are using a laptop that connects to the campus WiFi, be sure you are connecting to the SMC-WiFi...
Disabling DNS over HTTPS
This particular setting has been known to prevent users from accessing certain college resources from home after visiting the campus. ... This particular setting has been known to prevent users from accessing certain college resources from home after visiting the campus. Go to the Network Settings section and click Settings. Scroll...