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QuickStart for New Faculty

  1. Knowledge Base
  2. Educational Technology
support for faculty, staff, and students.  Telephone: 925-631-4266 Email: servicedesk@stmarys-ca.edu Walk-in: Galileo 111  Mon-Fri • 7:30am-7:30pm Sat • 7:30am-3

Zoom Web Conferencing

  1. Knowledge Base
  2. Applications
  3. Communications
Video Conferencing Features HD video HD voice Active speaker view Full screen and gallery view Simultaneous Screen Share Join by telephone call-in Virtual Background Web

ITS Service Desk Service Level Agreement

  1. Knowledge Base
Classroom technology support over the phone only Basic functions and troubleshooting Telephone Jive/GoTo App Installation assistance Basic functions and