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FAQ: Phone in Residence Halls
good basic telephone set that we use is the Polycom VVX 201. You can get these online from various vendors. You should also purchase a power supply for the phone. You can check out the complete list of compatible VoIP phones at https://jive.com/phones/
QuickStart for New Faculty
support for faculty, staff, and students.
Telephone: 925-631-4266
Email: servicedesk@stmarys-ca.edu
Walk-in: Galileo 111
Mon-Fri • 7:30am-7:30pm
Sat • 7:30am-3
Google Groups: Manager Role Instructions
, click Add members.
At the bottom, next to Directly add members, click Turn off .
Enter the email addresses of the people to invite.
(Optional) To include an invitation message
Gradebook message about deleted activities
Single tab in the second row.
Select the [Deletion in progress] item from the Select grade item... list
On the right side, where it says "Exclude All / None" click All.
Click Save.
The deleted grades
Moodle - How To: remove a user
want to unenroll the user.
(5) You'll return to the Participants screen and you should no longer see the user in the list.
Note:
If the student reappears, it's probably because they're properly registered in the course via the Registrar. Contact the Registrar's office to remove them.
FAQ: Authentication/Login
Q: I would like a guest account for a person not a member of the SMC community. How can I make it so?
WiFi access is available on campus to guests who provide a valid email address for
FAQ: Data Protection and Privacy - Best Practices
not fall under the covered data criteria or requirements listed above, but should not be available to the Public, by College policy. The types of data that fall under this classification include
ITS Service Desk Service Level Agreement
time they call, stop-by, or submit a ticket, thereby eliminating the need for the customer to follow up with a second call or email from a different support group FCR does not require the Service Desk
Google Forms
“Create” or "+" symbol in the top left corner. You may need to click more and then select Form from the drop-down list. This will open a blank Google Form in a new tab. Forms that have been already made
Moodle - How to: Access Student TurnItIn Submissions
course site homepage, locate and click the TurnItIn assignment link.
At the next page, the Submission Inbox.
You will see a list of enrolled Students with a link to their submissions
By default it
Moodle - How to: Add a Kanopy video link to a Moodle site
will need to add "&pos=n" to the end of the share URL (n=number of the clip within the playlist). Count down the list to the video you want. For example, if you wanted to link for the playlist to
How to Install and Configure Google Drive App for an iOS device - User Guide
installed Google Drive App. Tap the Drive app icon.
When prompted, tap in your ENTIRE Saint Mary’s email address (Example: user@stmarys-ca.edu) into the username and SMC password.
To learn more about Google Drive on an iOS device visit this support site.
Zoom: Using Multiple Cameras in Zoom
.
If Your Camera Is Not Listed As an Option
See Zoom’s article, My Video Camera Isn’t Working, for troubleshooting tips for all devices.
TurnItIn: Student grades have already been entered, but the Maximum Grade is wrong
Grades > click Single View > from the Select Grade Item menu, choose the assignment.
(3) A list of your students will appear, as well as the scores you gave them. Make a note of the scores you
Canvas - How to: Set up Proctorio for an online New Quiz
, click the Navigation tab across the top.
Secure Exam Proctor (Proctorio) should be in the lower of the list boxes.
Drag it to the upper of the two list boxes
Or