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FAQ: Replacement
technology out to student use computers in the near future.
Q: Our networked (and shared) printer is old and constantly breaking. When will IT Services replace it?
There is a point at which the cost and
QuickStart for New Faculty
post mail. Note: IT Services cannot process accounts until all Human Resources paperwork is processed.
How do I get onto the WIFI while I’m on campus?
Your SMC username and password grant
FAQ: Equipment Removal
Q: I have some IT equipment that has been wasting space here on campus. How can I get it removed?
IT Services safely and responsibly removes SMC owned technology equipment. All information stored
GaelPrint - Print documents from your laptop
Prerequisites:
You have a SMC username and password.
You are using a laptop.
You have a document saved on your own laptop and you need to print it while on campus.
IMPORTANT
Student Chosen Name FAQ
additional campus systems as they are reviewed, reconfigured, and tested. Campus announcements will accompany the rollout of chosen names to these additional systems.
The student’s legal name will
How-To Secure Your Android Device
less.
Erase data upon excessive passcode failures.
Turn off "Ask to join networks."
If you leave Wi-Fi enabled, forget Wi-Fi networks to avoid automatic rejoin.
Enable data encryption, if
GaelPrint - Print documents from your mobile device
Prerequisites:
You have a SMC username and password.
You are using a smart phone.
You have a document saved on your smart phone and you need to print it while on campus.
IMPORTANT
AIRTAME: connecting from a MacOS and Windows device.
below...
Your Windows device needs the following to connect to Airtame in classrooms;
1- Make sure your computer is connected to the SMC-WiFi network. Your device will not recognize Airtame if
Moodle - How to: Unenroll yourself from a course site
@stmarys-ca.edu
contact the Service Desk at 925-631-4266
submit a ticket
or, if you’re on campus, visit the Service Desk at Galileo 111.
What is Phishing?
link and install malware on your device
Protect Yourself by:
Reviewing our Phishing Examples to see if this is a known malicious email on campus
Learn ways to identify Phishing by taking
Phishing Example: Unofficial "Benefits" Email
as login credentials, credit card information, or bank account details.
Although we maintain controls to help protect our networks and computers from cyber threats, we rely on you to be our first
FAQ: Phone in Residence Halls
Q. How can I get a telephone line in a on campus residence/housing?
A: Saint Mary's College does provide telephone services for students living in the residence halls upon request. The service
How to: Install, Access, Logout of the SMC Virtual Desktop
you have not setup your Security Questions previously, you will prompted to do this setup at this time.)
5. You will see the paloalto networks Global Protection Portal. Click the software to
Technology Use Policy
Governing the Attachment and Use of Personally-owned Computing Equipment on the Saint Mary’s Network
Saint Mary’s College of California Policy for College-Provided Mobile Computing Equipment
Saint
How-To Secure Your Mobile Device
later)
Use SSL encryption (https) for browsing and webmail whenever possible
TURN OFF WIRELESS AND GEO-TRACKING
Keep optional network connections (e.g. WiFi and Bluetooth) turned off except